Privacy Policy

At Thaghra Software LLC ["Thaghra"] we value the trust you place in us when you use our software. We strive to bring transparency, integrity and efficiency to everyone we serve. Part of our commitment to transparency and integrity is making sure you understand what data we collect, how we use it and how it may be shared.

This Privacy Policy [“Policy”] describes how we collect and use your personal information when you use our products and the terms of service that apply. In this Policy, “we” and “our” references Thaghra and “you” and “your” references any person who uses our software.

By continuing to use our software, you are authorizing your acceptance of the terms and conditions explained in this Policy.

Effective Date:February 11 2026

Last Updated:February 11 2026

Most important points in the Policy [summary] :

We do not and will never sell user data to any party because that goes against our core value of maintaining user privacy.
A product will only collect as little personal data as possible to provide the service offered by the product reliably and securely.
You agree not to use our products to conduct malicious activity. Thaghra reserves the right to block users when such activity is suspected.
We continuously work on improving security of our systems by applying industry best practices.

1. Information We Collect
2. How We Use Your Information
3. How We Share Information
4. User Responsibilities and Acceptable Use
5. Data Security
6. Data Retention
7. International Data Transfers
8. Your Rights and Choices
9. Child Sexual Abuse Material (CSAM) Prevention
10. Updates to This Policy
11. Contact Information

1. Information We Collect

The following is a general list of information that may or may not be collected by any of our software. That is, a product can collect only a subset of the information listed here. In fact, a product will only collect as little personal data as possible to provide the service offered by the product.

1.1 Information You Provide Directly

Name, email address, phone number, or other contact details
Account login credentials
Profile information such as bio, photo, or preferences
Content you upload or submit
Feedback or communication when you contact us

1.2 Automatically Collected Information

Device information [model, OS, identifiers]
Log data [IP address, access times, pages viewed]
Usage data [feature interactions, navigation behavior]
Cookies, local storage, and similar technologies

1.3 Location Information

For transportation or location-based applications, we may collect approximate or precise location data with your permission. You may disable location access from your device settings, though certain features may not function properly.

1.4 Third-Party Information

We may receive information from:

Authentication providers [e.g., Google, Apple]
Analytics or advertising partners providing aggregated, non-identifiable data

2. How We Use Your Information

To provide, maintain, and improve our services
To create and manage user accounts
To personalize user experiences
To enhance safety and prevent misuse or fraud
To analyze performance and improve functionality
To comply with Egyptian legal requirements
To communicate updates, notices, or support information
To develop new features and internal innovations

4. User Responsibilities and Acceptable Use

Users of our services agree not to:

Use the services for unlawful or harmful activities
Upload or distribute harmful content or malware
Infringe intellectual property rights
Reverse-engineer, modify, or exploit the software
Misuse transportation or location data
Violate the privacy of others
Create fraudulent or misleading accounts

Thaghra reserves the right to suspend or terminate accounts engaged in misuse.

5. Data Security

We implement industry-standard security measures, including encryption, secure development practices, access controls, and regular security audits. While no system is fully secure, we strive to enhance protections continuously.

6. Data Retention

Personal data is retained only as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce agreements. Data may be anonymized for research or improvement purposes.

7. International Data Transfers

While Thaghra is based in Egypt, some service providers or servers may be located in other countries. Appropriate safeguards are used to protect transferred data.

8. Your Rights and Choices

Users may have rights to:

Access the personal information we hold
Request correction or deletion
Withdraw consent [e.g., for marketing or location services]
Restrict or object to certain processing
Request data portability where applicable

Requests can be submitted via email at: info@thaghra.tech

9. Child Sexual Abuse Material (CSAM) Prevention

We maintain a zero-tolerance policy toward Child Sexual Abuse Material (CSAM) and any form of child exploitation. We are committed to preventing, detecting, reporting, and removing such content in full compliance with applicable laws and platform requirements.

CSAM reports can be submitted via email at: info@thaghra.tech

We restrict access to sensitive moderation data to authorized personnel only.

We will remove confirmed CSAM content immediately upon detection, permanently suspend accounts involved in the distribution or solicitation of CSAM, and preserve evidence securely where legally required for investigative purposes.

10. Updates to This Policy

We may update this Privacy Policy occasionally. The “Last Updated” date will indicate the most recent version. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Information

Thaghra Software LLC
info@thaghra.tech